ࡱ>  \p Lucinda Nord Ba=    =x[;!8 @"1Arial1Arial1Arial1Arial1Arial1Arial1( Futura Lt BT1( Futura Lt BT1( Futura Lt BT1<Franklin Gothic Medium1<Franklin Gothic Medium1Arial1Arial1Arial1 Arial1$Arial1.Times New Roman1Arial"$"#,##0_);\("$"#,##0\)!"$"#,##0_);[Red]\("$"#,##0\)""$"#,##0.00_);\("$"#,##0.00\)'""$"#,##0.00_);[Red]\("$"#,##0.00\)7*2_("$"* #,##0_);_("$"* \(#,##0\);_("$"* "-"_);_(@_).))_(* #,##0_);_(* \(#,##0\);_(* "-"_);_(@_)?,:_("$"* #,##0.00_);_("$"* \(#,##0.00\);_("$"* "-"??_);_(@_)6+1_(* #,##0.00_);_(* \(#,##0.00\);_(* "-"??_);_(@_)"Yes";"Yes";"No""True";"True";"False""On";"On";"Off"],[$ -2]\ #,##0.00_);[Red]\([$ -2]\ #,##0.00\)                + ) , *       @  H  H  h@ @   H  h@  1:\  :X  1;\  1;\  8X         ! !     `a InstructionsLevelIITaxonomy NWICA p,VLL TCCHL2 CCHL LCC$ FCFH-SJC2FCFH-SJ% LifeStream[QFCFH-BCtIRN-C2HFCFH-AC b!IR-HC \LTRH]SCSCIC   ;  ;  ;" b Lucinda, I could not find a needs list in excel in IRis. This is a list of the needs as we are using them now. I am sending a separate listing of what we had used as needs, as well as codes and subcategories. The one need that, as a crisis line, we really NEED is the listening.Code DescriptionSubcategory Code Subcategory 017 Listening020040Animals-Animal Control075075.05075.10075.15075.20075.25080Consumer090Day Care-Child Care090.12090.90Other Day Care-Child Care100 Donations110110.90120 Emergencies120.10Ambulance-Paramedics239.16 Dental care239.20 Low-cost clinics 240. MISC$243. Mental Health 243.10 Counseling243.15 Sheltered workshop243.20 Psychological Evaluation%243.25 Alcohol Dependency Support Grp$243.30 Drug Dependency Support Group244. OMBUDSMAN#245. NURSING HOME 245.10 Complaints245.30 NH List 245.50 PAS245.60 Respite/short term 246. OTHER250. Pregnancy256. Physical Fitness!257. Prescription Drug Assistance9260. RECREATION/SOCIAL/CLUBS/O 260.10 Clubs/Organizations260.15 Recreational Facilities260.16 Senior Center Other Medical-Health Information200.15Medical Care-Treatment200.20Medical Equipment-Supplies200.25200.26200.30200.33200.38200.50Physician's Referral200.55200.56200.58205Holiday Assistance205.05205.10205.15205.90210 Home Health215Household-Furniture215.15220Housing, Domestic Violence220.31Housing, Homeless220.45220.70220.75220.90225310.40 Traveler Assistance-330. VOLUNTEERISM 330.05 Holiday Volunteering 330.10 CICS330.15 General Vol. Opportunity700. Return Call950. Update Information-999. INFORMATION 999.01 Information given out999.02 Lookup telephone number999.03 Caregiving information999.06 Nursing Home List sent999.10 Request for time of day999.20 Other AAA telephone999.21 IRis Database Inquiry999.22 Other 2-1-1 Center999.23 Explain 211999.44 Community information!010. ABUSE/NEGLECT 010.00 Shelter010.10 Adult/Elder Abuse040. ANIMALS/ANIMAL CONTROL120. EMERGENCIES 120.00 Katrina120.05 Poison Control120.40 shelter#130. EMPLOYMENT 130.15 Job Training0140. ENVIRONMENT 140.10 Environmental Protection140.20 Pest Control140. ENVIRONMENTAL PROTECTION3145. EYEGLASSES Eyeglasses / Fin. Assistance 145.01150. FINANCIAL ASSISTANCE &SUPPORTFinancial Aid, General 150.05$Financial Aid Prog. (Welfare) 150.10Child Support 150.23$Money Mgt./Budget Counselling 150.25Tax Preparation 150.30%Fin.Assistance / Soc. Security 150.35%Christmas Financial Assistance 150.40$155. RENT ASSISTANCE Lot Rent 155.07First Month's Rent 155.08Rent Assistance 155.10Deposit 155.15'156. UTILITY ASSISTANCE Gas Bill 156.01Electric Bill 156.02Water Bill 156.03Sewer Bill 156.04Phone Bill 156.05Utility Assistance 156.06Fuel Oil 156.07Propane Gas 156.08160. FOOD Emergency Food 160.01Non-Emergency Food 160.10Government Surplus Food 160.15Meals on Wheels 160.20Meal Sites 160.25Food Stamps 160.30Baby Food 160.40Formula 160.50Food Delivery 160.75170. FUNDING AGENCIES171. FURNITURE179. FUNERAL EXPENSES1180. GOVERNMENT/TAXES Immigration/Refugees 180.10 Taxes 180.15Licensing 180.201190. HANDICAPS Visual Impairment/Blindness 190.10"Hearing Impairment/Deafness 190.15Developmental Disability 190.20Physical Handicap 190.25Handicap Support Groups 190.30!195. SCHOOL SAFETY Weapons 195.01 Bombs 195.02Physical/Verbal Threats 195.03 Other 195.04Sexual Harassment 195.05$200. HEALTH/MEDICAL Eye Exams 200.01!Medical/Health Information 200.10Medical Care/Treatment 200.15 Medical Equipment/Supplie 200.20$Sexually Transmitted Diseases 200.25 AIDS 200.26Pregnancy 200.30Medical Testing 200.31Abortion 200.33$Family Planning/Birth Control 200.35Dental Care 200.50Medical Expenses 200.60Prescriptions 200.70Nutrition 200.803205. HOLIDAY ASSISTANCE Christmas Assistance 205.05Thanksgiving Assistance 205.10Christmas Information 205.15Thanksgiving Information 205.20$210. HOME HEALTH Home Nursing 210.10Homemaker 210.15Personal Care 210.18Companion 210.20Rehabilitation 210.25Respite Care 210.30Friendly Visitors 210.35Terminally Ill 210.40)211. HOME REPAIRS Home Maintenance 211.01Weatherization 211.02#215. HOUSEHOLD ITEMS Furnace 215.03Household Furnishings 215.05Electric Heater 215.06Household Goods 215.10Furniture 215.15Refrigerator 215.20Cleaning Supplies 215.25"215. HOUSEHOLD ITEMS Washer 215.30 Dryer 215.40 Stove 215.50Air Conditioner 215.60 Fan 215.70Water Heater 215.80Household Appliances 215.90#220. HOUSING General Housing 220.05Subsidized Housing 220.10#Out-of-Home Care Placemenent 220.15$Out-of-Home Care, Non-Medical 220.20 Out-of-Home Care, Medical 220.25Substandard Housing 220.30Foster Care 220.35Halfway House 220.40Mortgage Assistance 220.90222. HOUSE FIRE$225. INFORMATION Phone Number 225.01General Information 225.04Support Groups 225.08Address 225.12+230. LEGAL Legal Assistance/Expenses 230.02%Legal Assistance/Representatio 230.10Discrimination 230.15Victim Services 230.20 Probation/Parole/Diversio 230.25Court Services 230.30Gang Related 230.35Legal Advice 230.503240. MENTAL HEALTH Mental Health Information 240.10Mental Illness 240.15Emotional Distress 240.20Personal Problem 240.25$Marital Relationship Problems 240.30 Family Relationship Probl 240.35Parent/Child Problem 240.40 Mental Health Support Gro 240.43#Other Interpersonal Problems 240.45Death/Grief 240.50Sexual Problem 240.55Sexual Identity Problem 240.60 250. RAPE 260. RECREATION/SOCIAL/CLUBS/ORGAN.Clubs/Organizations 260.10Recreational Facilities 260.15Recreation Programs 260.20Recreational Equipment 260.25-270. MISSING PERSONS/RUNAWAYS Runaways 270.10/270. MISSING PERSONS/RUNAWAYS Throwaways 270.15Missing Children 270.20Missing Adults 270.253280. SUBSTANCE ABUSE Alcohol Abuse/Addiction 280.10Drug Abuse/Addiction 280.15$Substance Abuse Support Group 280.25289. PHONE BILL ASSISTANCE-290. SUICIDE Information About Suicide 290.10 Suicide, Level 1 (Threat) 290.20 Suicide, Level 2 (With Pl 290.25%Suicide, Level 3 (In Progress) 290.30Suicide Survivors 290.35300. TRANSLATION / INTERPRETING%310. TRANSPORTATION Bus Ticket 310.01Mass Transit 310.10Special Transportation 310.15Gas Money 310.20 320. VETERANS330. VOLUNTEERISM335. SEXUALITY ISSUES340. DIAPERS Diapers 340.10Pull-ups 340.15+350. SCHOOL SUPPLIES School Supplies 350.10/360. DATING SERVICES Relationship Issues 360.01Dating Services 360.10.370. COUNSELING SERVICES Meth Treatment 370.00Family Therapy 370.01Marital Counseling 370.02In-Patient Treatment 370.03Out-Patient Treatment 370.04"Child/Adolescent Counseling 370.05!Adult/Geriatric Counseling 370.06Individual Therapy 370.07Group Therapy 370.08Divorce Classes 370.09Parenting Classes 370.10Anger Management 370.11A & D Counseling 370.12.380. HEALTH INSURANCE Private Insurance 380.01Medicaid 380.02Medicare 380.03390. FIREWOOD Firewood 390.01'395. SCHIZOPHRENIA Schizophrenia 395.10400. INCEST Incest 400.05410. HYGIENE ITEMS9420. YOUTH DELINQUENCY Youth Criminal Intervention 420.01Juvenile 420.02 450. REFERRAL%500. RESPITE CARE Respite Care 500.01510. ADVOCACY Advocacy 510.01+520. FOLLOW-UP CALLS Follow-Up Calls 520.10+530. GUARDIANSHIP Adult Guardianship 530.01Child Guardianship 530.026999. APPLE CONNECTION Mental Health Association 999.01 Adult Protective Services 999.02Police/Sheriff 999.03 Other 999.04CODEDESCRIPTTAXONOMY010.10Adult/Elder Abuse/Neglect010.15Child Abuse/Neglect010.20 Spouse Abuse010.99 \Other Abuse040.10Clothing040.15 Furniture040.99\Other Mat Assist070.10Abusive Relationship< 070.15Adolescent Social Problem070.20Counseling Referral070.25 Death/Grief070.30 Depression070.35Emotional Distress070.40Family Relationship070.45 Lonliness070.50Marital Relationship070.55Mental Illness070.60Parent/Child Problem070.65Suicide070.70 Support Group070.99\Other Counsel080.10Adult Day Care080.15 Child Care080.20 Respite Care080.99\Other Day/Childcare090.10Adult Education090.15Education for Children090.20Literacy090.25Parenting Class090.30Skills Training090.35Testing/Evaluation090.99\Other Education100.10Ambulance/Paramedics100.15Disaster Relief100.20Emergency Room100.25 Fire/Rescue100.30Hospital100.35 Mental Health100.40Missing Person100.45Police/Sheriff100.99\Other Emergency110.15Job Search/Placement110.10 Job Safety110.20 Job Training110.25Sheltered Employment110.30Unemployment Insurance110.35 Vocational110.99\Other Employment130.10Child Support, Finan. Assist.130.15Funeral Expense130.20Money Management/Budget130.25Rent/Mortgage Assistance130.30Tax Preparation Assistance130.35Utility Assistance130.99\Other Fin Asst140.10$$ Food140.15 Food Pantry BD-180.200-140.20 Food Stamps140.25 Meal Site140.30Meals on Wheels140.35Non-Emergency Food140.99 \Other Food150.10Advocacy, Government150.99 \Other Gov't160.10Advocacy, Disabilities160.15 Assessment160.20Developmental Disability160.25Education/Training160.30$$ Disabilities160.40Mental160.35Hearing160.45Physical160.50160.55Visual160.99\Other Disable170.10AIDS170.15Abortion, Health170.20 Education170.25 Dental Care170.30Family Planning/Birthing170.35$$ Health/Medical170.40 Free Clinics170.45Health/Fitness170.50Home Health Care170.55 Immunizations170.60 Medical Care170.65 Pregnancy170.70 Prescriptions170.75STDs170.80Supplies/Equipment170.85170.90 Vision Care170.99 \Other Health180.10$$ Housing/Shelter180.15 Foster Care180.20 Home Repair180.25\Runaway/Throwaway180.30\Shelter180.35Subsidized Housing180.40\Transitional Housing180.99 Other Housing190.10 Child Custody190.15Court Services190.20 Criminal Case190.25 Ex-Offender190.30Discrimination190.35Divorce190.40$$ Legal190.45 Gang-Related190.50Landlord/Tennant190.55Probation/Parole190.60Victim Assistance190.65\Other Civil Case190.99 \Other Legal210.10Alcohol Abuse/Addiction210.15Drug Abuse/Addiction210.25210.99\Other Substance Abuse980.10AIDS Task Force980.15 Matthew 25980.20980.25\Other Non-Profit Organization980.99\Other 3rd Party220.10$$ Transportation220.15 Mass Transit220.20Special Transportation220.99\Other Transportation160.60 Equipment090.40 $$ Education140.40Formula130.40Abortion, Financial Assistance150.15Agency999.10 Phone Number999.15Address999.20Program999.25Hours999.30 Eligibility999.35 Name/Title999.40Fees040.20 Appliances040.25Diapers220.25Bus Pass220.30 Gas Voucher040.30 Baby Items999.45Intake Procedures230.10Donation180.45Moving230.15 Opportunity230.20Financial, Volunteerism190.70Child Support, Legal080.25$$ Child/Day Care140.45Holiday BD-200. -040.35 - . -040.40Paper products/toiletries980.30Overeaters Anonymous980.35La Leche030.10Shelter030.15Food030.20Adoption030.25Wildlife030.5Abuse030.30Medical130.45$$Financial assistance220.35$$Financial Assistance(tickets080.30 Licensing180.50\E.H.O.T/motel180.55\E.H.O.T/Friend-family180.60\E.H.O.T./shelter180.65\E.H.O.T./other240.10240.15Wayne township240.20 Family/friend240.25Motel240.30Runaway/throwaway240.35 Transitional240.40Other190.75 Legal Advice FP-400. -040.45Household items240.45 Information250.05Long Term Case Management PH-100.450-250.10Transitional Case Management PH-100.850-170.95 Elder Care YB-800. -260.05Geriatric Assessment LF-540. -260.10Geriatric Counseling RP-450.270-190.80Appeal process130.50 Deposit-Rent BR-300.725-130.55Deposit-Utility BR-900. -220.40 Car Repair190.85 Immigration999.50Website Address270.10 BH-180.850-15010.01Domestic Abuse010.02 Child Abuse010.03 Elder Abuse010.04Rape080.01Consumer Services080.02Business Services080.03Tourism/Visitors Information080.04Newcomer Assistance090.01Crisis Nursery090.02Day Care Center090.03 Day Care Home090.04Day Care, Special110.01Adult Basic Education110.02Health Education110.03Head Start/Step Ahead110.04School Attendance110.05G.E.D110.06CPR/First Aid Training110.07Tutoring110.08110.09ESL - English as Second Lang.Smoking Cessation130.01Resume/Interview Preparation130.02 Job Placement130.03130.04Sheltered Workshop130.05Vocational Assessment130.06Temporary Services130.07Worker's Compensation130.08130.09EAP - Employee Assistance Prog150.05Medical/Dental Bill150.01 Prescription150.02Rent - Deposit150.03Rent - Payment150.04Soap/Paper Products150.06Budget Assistance150.07 Bus Ticket150.08 Car Repairs150.09Cash Eyeglasses150.11Gasoline150.12Telephone Services150.13Electric - Deposit150.14Electric - Bill Gas - Deposit150.16 Gas - Bill150.17Class Fees/Books150.18Lice Medication150.20 Bail Bond150.21Sports Equipment150.22 Back Taxes150.23 License Plate150.24Water - Reconnect150.25 Water - Bill150.26Butane/Propane/Fuel Oil150.27 Sewage - Bill150.28Burial/Funeral Expenses150.29Laundry150.30 Car Insurance150.31Probation Fees150.32 Car Payment150.33Homeowners Insurance160.01Meals160.02Home Delivered Meals160.03160.04 Food Bank160.05180.01License/Identification180.02Birth/Death Certificate180.03Governmental Services210.01Eye Care210.02Family Planning210.03In-Home Care/Services210.04Medical Equipment210.05Visiting Nurses210.06210.07Pregnancy Test210.08210.09Health Screening Hearing Test210.11 Hearing Aid210.12210.13Sexually Transmitted Disease210.14Blood/Organ Services220.01Moving Assistance220.02Emergency Shelter220.03 Landlord List220.04230.01Custody Issues230.02Legal Representation230.03230.04Tenants' Rights230.05 Child Support230.06Restraining Order230.07Housing Code Enforcement230.08230.09Law Enforcement240.01Family Counseling240.02Supported Living240.03Inpatient Treatment240.04 Day Treatment240.05 Halfway House240.06Personal Problem260.01After School Activities260.02Recreation, Seniors260.03Recreation, Youth260.04Recreation, GeneralRecreation Facilities260.06Recreation, Special260.07Clubs/Organizations260.08 Culture/Arts310.01Transportation Subsidy310.02Senior/Disabled Transportation310.03Public Transportation320.01Veterans' Benefits320.02Veterans' Services330.01Volunteer Recognition330.02Volunteer Opportunities330.03Volunteers, Youth400.01Disaster Assistance400.02Juvenile Services400.03Suicide Prevention400.04Missing Persons400.05Runaways420.01Vocational Rehabilitation420.02Physical Therapy420.03Speech Therapy420.04Occupation< al Therapy430.01Christmas Assistance430.02Thanksgiving Assistance430.03Christmas Tree440.01440.02Case Management/Care Coord.440.03 Y Membership440.04Parenting Classes440.05 Bereavement440.06Divorce Classes440.07Mentors440.08Hospice440.09Friendly Calling440.10 Religious500.01500.02Advocacy, Adult500.03Advocacy, Child510.01510.02Car Seat510.03510.04 Baby Clothes510.05Baby Bed520.01520.02520.03Air Conditioner520.04Furnace520.05Fan520.06Household Items560.01 Home Repairs560.02Weatherization560.03Trees/Limbs/Debris560.04 Trash Removal560.05 Yard Work560.06Homemaker/Handyman580.01Information Only580.02Form Completion580.03Library Services580.04Grants/Foundations580.05Payee600.01Detoxification600.02600.03600.04Outpatient Treatment600.05600.06Prevention/Education580.06Tax PreparationDebt Collection150.40FEMA150.41Energy Assistance Program150.42 Helping Hands610.01610.02Elderly Transporation610.03Elderly Housekeeping/Handyman610.04Elderly Tax Preparation620.01Agency Phone Number620.02Agency Address620.03 Agency Hours620.04 Agency Staff150.43Utilities (General Assistance)610.05Elderly Services150.35 Car Purchase570.01General Donations570.02Court Donations110.11570.03Campaign Donations220.05Housing310.05310.06Medical Transportation310.07Transportation260.00Recreation, Womens260.09Recreation, Mens620.05Agency Services240.08Sliding Fee Counseling240.09Christian Counseling Counseling430.04 Goodfellows510.07Miscellaneous Baby Items580.07 Waiting List530.01 United Way530.02Information & Referral150.45Day Care Expenses430.05Coats for Kids150.50Grant Information440.11Errand Running240.11Marriage Counseling150.48Dentures610.06Elderly In-Home Services570.04Donation Verification150.55 AFDC/Welfare610.07Nursing Home Ombudsman560.07Home Repair Loans520.07 Storage Unit210.16Insulin230.11Landlord/Tenant Dispute310.08Rural Transportation150.56 Extermination450.01Steel toed boots090.05Child Care Info. and Referral090.06Child care (subsidized)450.02Uniforms450.03080.05Notary110.12School supplies530.03 Day of Caring530.04 Gifts In Kind530.05Support Group Listing150.57Identification560.08Wheel Chair Ramp010.05 Adult Abuse110.13Sign Language Classes520.08Smoke detector580.08530.06Golf Tournament430.06 Project Cool110.14Children Cope w/divorce330.04Service Learning530.07 Fund Raisers530.08Taste of KokomoComputer closet220.06Assisted Living450.04Shoes150.58 Insurance150.59 Heating Fuel610.08B Basic NeedsBD FoodBH Housing/ShelterBM Material Goods"BR Temporary Financial AssistanceBT TransportationD Consumer Services&DD Consumer Assistance and ProtectionDF Consumer Regulation &F Criminal Justice and Legal Services FC Courts FF Criminal Correctional SystemFJ Judicial ServicesFL Law Enforcement AgenciesFN Law Enforcement ServicesFP Legal Assistance ModalitiesFR Legal Education/InformationFS Legal InsuranceFT Legal Services#FX Tax Organizations and Services H Education$HD Educational Institutions/SchoolsHH Educational Programs HL Educational Support Services)HP Postsecondary Instructional Programs J Environmental QualityJB Domestic Animal Services,JD Environmental Protection and Improvement#JF Municipal Services/Public WorksJP Public HealthJR Public Safety L Health CareLD Emergency Medical CareLE General Medical Care(LF Health Screening/Diagnostic ServicesLH Health Supportive ServicesLJ Human ReproductionLL Inpatient Health FacilitiesLM Medical Laboratories LN Outpatient Health Facilities(LR Rehabilitation/Habilitative ServicesLT Specialized TreatmentLV Specialty MedicineLX Substance Abuse Services N Income Support and EmploymentND EmploymentNL Public Assistance ProgramsNS Social Insurance Programs P Individual and Family Life+PB Death Certification/Burial Arrangements*PH Individual and Family Support ServicesPL Leisure Activities%PS Social Development and EnrichmentPV Spiritual EnrichmentPX Volunteer Opportunities $R Mental Health Care and CounselingRD Counseling ApproachesRF Counseling SettingsRM Mental Health Facilities!RP Outpatient Mental Health Care.RR Psychiatric/Mental Health Support Services!RT Special Psychiatric Programs 2T Organizational/Community/International ServicesTA Arts and Culture"TB Community Economic DevelopmentTD Community GroupsTF Community ServicesTH Disaster ServicesTI Donor ServicesTJ Information ServicesTL International Affairs*TN Occupational/Professional Associations>TO Organizational Development and Management Delivery Methods6TP Organizational Development and Management Services TR Research TASK LIST1) all Centers should print/provide their needs list. If not included in this spreadsheet, please follow directions provided by Sylvia to export list to Excel and email to Lucinda or Barb. 2) All centers should think through how application of Level II Taxonomy terms to the "Major Needs" areas would affect their I&R Specialists and Community Reporting.a Note that we are not expecting this to occur immediately, but we want to identify the issues.]3) Email your comments to Barb McKee or Lucinda Nord, barbm@uwacin.org, lucindanord@in211.org4) Sub-committee of Jean Runkle, Sylvia Cardosi, Phil Oleksy, Raamesie Umandavi, Barb McKee and someone from C2H will meet with Clive.5) Feedback and suggestions will be summarized and provided to larger group, including development of "best practice" for recording needs of quick info/number/address, and other most frequent calls (rent, utility, food).\Alzheimers guide330.05Volunteer Fair330.06Youth Service Day330.07Leaders of Tomorrow160.06Postal Can Food Drive240.12 Mend program150.60Depends110.16Home schooling580.09 Brochure Rack160.07 Commodities530.09Campaign330.08 MAIN Focus330.09Community Service220.07 Group home530.10Special EventsRecreation Guide420.05Sight Impaired Services530.11Union Counselor Training110.17Anger Management Classes H - . -600.07Drug/Alcohol Testing580.10Teen Help Card160.08Pet food B - . -110.18 Interpreter580.11 FAX NUMBER150.61Dental Prescription530.12 Lowe's Heroes110.19 Learn Braile090.07Foster Parenting260.11Kokomo Beach Tickets210.18Paternity Test210.19Flu Shot L - . -150.62Bicycle repair BT-450. -620.06 Agency Fax580.12Client Follow Up TJ- . -210.20 Hospice care LT-300. -210.17 Prenatal Care LF-730. -Adult/Elder AbuseDomestic AssaultInfo about Business/IndusChambers of CommerceAdult Social Day CarePolice/Sheriff/FHPDisaster, Natural or Man-WelfareMoney Mgt./Budget CounselConsumer ComplaintsConsumer ProtectionMeals on Wheels, non OAAMeal Sites, non OAAImmigration/RefugeesTaxesVisual Impairment/BlindneHearing Impairment/DeafnePhysical HandicapMedical/Health InformatioMedical Care/TreatmentMedical Equipment/SupplieSexually Transmitted DiseAbortion Home Nursing Homemaker Personal Care CompanionRehabilitationFriendly VisitorsOut-of-Home Care PlacemenOut-of-Home Care, Non-MedOut-of-Home Care, MedicalLegal Assistance/RepresenVictim ServicesProbation/Parole/DiversioRecreational FacilitiesRecreation Programs ThrowawaysMissing Children< Missing AdultsSuicide SurvivorsMass Transit/Public TransSpecial Needs Transportat Senior GuideHandicap Support GroupsHealth Support GroupsSubstance Abuse Support G Gang RelatedAdult/Elder NeglectEnvironmental Protection Pest Control Rat Control Pollution SanitationAlzheimer's Day CareBurial Assistance/FuneralPoison ControlVictim AssaultDisplaced HomemakerSenior Center EducationSubsidized EmploymentHUD Assistance SSI/Medicaid SSA/MedicareOptional State SupplementHome Care for the ElderlyPublic Assistance Advocat V.A. Benefits InvestmentSocial SecurityCity GovernmentCounty GovernmentState GovernmentFederal Government LegislatorsLife Care CommunityRental HousingLive-in Roommate Small ClaimsWillsLandlord/Tenant Civil CasePro Bono LawyerMeal Sites, OAAMeals on Wheels, OAANutrition EducationNutrition Counseling Chore ServiceTelephone Reassurance Social Events Senior CenterTransportation to ShoppinNursing Home InsuranceSupplemental InsurancePhysicians ReferralHMOMedical ServicesDental Primary Care V.A. Clinic Medical AlertHousing Search AssistanceHousing LicensingCharityHome Health AideRent, Financial Aid Delinquency HIV InfectionInsurance InformationInsurance AssistanceMedicaidMarriage LicenseDeath CertificateHome Hlth-Multiple SvcsAlzheimer's DiseaseSubstance Abuse InformationUtility, WaterUtility, ElectricTrans. to Sr. Meal SiteRent & Electric Fin. AidUtility, Telephone Utility, GasShopping AssistanceCustodyAIDS Testing DayNursing Home List sentInformation given outEmergency Food BD-180. - Baby Clothing BM-650.150-10Children's Clothing BM-650.150-80 BM-650.150-15Maternity Clothing BM-650.150-50Other Clothing BM-650.150-Emergency Financial Aid TF-220.180-Financial Aid for Med. Care BR-500. - BM-300.050-Household Goods BM-300. - BM-300.200- Holiday Gifts TF-300. - Holiday Food Holiday MealsHoliday Volunteering PL-900. -CICSGeneral Vol. Opportunity Travelers TF-850. -Consumer Advocacy TD-160.150-Elder ExploitationSpecial Education HH-800. -Vocational/Community Education HH-900. -Mature Driving Program PL-740.190-50Health Insurance LH-300. -Request for time of dayCommunity Service Guide Book TJ-300. -Community Resource GuidebookEmergency Shelter/ Homeless BH-180. -School Supplies BM-650. -General Donation of Item(s) TF-180. - PH-610. - LH-500. - Flu Shots LT-175. -Budgeting Classes NL-100. --ABOUT CRISIS CENTER & CRISIS CONTACT HOPELINEDonations to CCHProspective VolunteerCCH Information Reassurance ACTIVE CALLERFrequent Caller ABUSE/NEGLECTAdult Abuse/NeglectElder Abuse/Neglect Other AbuseDAY CARE/CHILD CAREOther Day Care/Child Care DISABILITYPhysical DisabilityDisability Support GroupSpeech/LanguageOther Disability EDUCATIONOther Education EMERGENCIESDisasterOther Emergencies EMPLOYMENTOther EmploymentFINANCIAL ASSISTANCE TANF, WelfareEvictionRent UtilitiesFinancial CounselingUtilities ShutoffOther Financial AssistanceFOOD Meal Sites Food Donation Other FoodHEALTH/MEDICALMedical Equip./SuppliesFamily Planning/Birth Control Medical BillsEating DisorderHomemaker/RespiteDental Care/TreatmentOther Health/MedicalHOUSING$Housing, Emergency-Domestic ViolenceHousing, Emergency-HomelessHousing, Permanent Youth ShelterLEGAL Prosecution Other Legal MENTAL HEALTHMental Health InformationMental Illness/EmotionalAnxiety LonelinessGriefMental Health Support GroupOther Mental HealthRAPECaller is SurvivorRape in Family/RelationshipCaller is offenderInformation about Rape Other RapeRECREATION/SOCIAL/CLUBS/ORGAN.Recreational ProgramOther Recreation RELATIONSHIPSProblem in Family Child Abuse Prevented by VentingMarital Problems/DivorceProblem in RelationshipSchool ProblemsBullyingRunawayOther Relationship SEXUALITYSexual IdentitySexual ProblemsSexual Fantasy/MasturbationGay/Lesbian/BisexualOther SexualitySUBSTANCE ABUSE/ADDICTIONS&Substance Abuse in Family/RelationshipTobacco Abuse/AddictionFood AddictionGambling Addiction Other Substance Abuse/AddictionsSUICIDEInformation about SuicideAttempt/Threat by OtherSuicide, Level 1 (Threat)Suicide, Level 2 (Plan)Suicide, Level 3 (In Progress)Survivors of Suicide Other SuicideHOLIDAY ASSISTANCEOther Holiday AssistanceTRANSPORTATIONOther TransportationLucinda, This is what we have in all of the needs list. As you can see from the two lists, some of these are not actually needs but reasons people called. I'm sending this in case the codes make a difference in the compilation of the new needs list.Jan260.20 Recreation Programs260.25 Social Events260.50 Religious260.80 Senior Games-270. RUNAWAYS/MISSING PERSONS 270.10 Runaways270.15 Throwaways270.20 Missing Children270.25 Missing Adults3280. SUBSTANCE ABUSE 280.10 Alcohol Abuse/Addiction"280.12 Substance Abuse Information280.15 Drug Abuse/Addiction 280.25 Substance Abuse Support G295. SUPPORT GROUPS)310. TRANSPORTATION 310.05 New InterUrban 310.10 Mass Transit/Public Trans 310.15 Special Needs Transportat 310.25 Transportation to Shoppin310.30 Medical Transportation310.35 Trans. to Sr. Meal Site120.15 Fire-Rescue120.20Police-Sheriff-FHP120.25Disaster, Natural or Man-made120.30120.90130 EmploymentJob Search-Placement130.90150Financial Assistance & SupportBurial Assistance-Funeral Welfare, TANFFinancial Aid for Medical Care150.72160160.21160.90170 Funding Agencies190 DisabilityVisual Impairment-BlindnessHearing Impairment-DeafnessDisability Support GroupsSpeech-Language190.90200Health-Medical200.05200.10140.25 Pollution140.30 Rat Control140.40 Sanitation150.16 Rent & Electric Fin. Aid!150.41 Home Ownershiip Assistance150.59 Medicare Drug Program160. FOOD 160.05 Emergency Food160.25 Meal Sites, non OAA160.26 Meal Sites, OAA1180. GOVERNMENT/TAXES 180.10 Immigration/Refugees.180. GOVERNMENT/TAXES 180.25 Death Certificate2190. DISABILITIES 190.10 Visual Impaired/Blindness190.15 Hearing Impair/Deafness190.25 Physical Disabilities"190.30 Support Groups-Disabilities200.60 Primary Care)215. HOUSEHOLD/FURNITURE 215.15 Furniture225.15 Insurance Assistance250. RAPE/SEXUAL ASSAULT%290. SUICIDE 290.35 Suicide Survivors300. TRANSLATION/INTERPRETING4310. TRANSPORTATION 310.10 Mass Transit/Public Trans310.40 Travelers350. WEATHERIZATION400. RAMP CONSTRUCTION230LegalLegal Assistance-Representation230.23230.54Landlord-Tenant230.62230.66240240.43240.90250Rape-Sexual Assault250.25250.90260Recreation-Social-ClubsClubs-Organizations260.15260.20260.90280Substance Abuse280.10Alcohol Abuse-Addiction280.12"Substance Abuse in Family-Relation280.15Drug Abuse-Addiction280.25Substance Abuse Support Group280.30Tobacco Abuse-Addiction280.35280.40280.90Other Substance Abuse-Addiction310310.10Mass Transit-Public Trans310.15Special Needs Transportation310.25Transportation to Shopping310.30310.35Transportation to Sr. Meal Site310.40330 Volunteerism330.10330.15888About Crisis Center & CCH888.10Donations to CC & CCH888.20888.25888.30Reassurance Contact999!999.01 999.06Referred to Agency Not Listed Environment Health IssuesRecreation/Social01.01 Adoptee Info/08.01 Animal Control/Vet Srvs13.01 Dental Care18.01 Recreation Assistance08.02 Home/Neighborhood Safety13.02 Family Planning18.02 Social Info< 01.02 Adoption08.03 Infestation Control13.03 Friendly Visit/Companion 18.98 Other 01.98 Other08.04 Recycling13.04 Home Health Aide 08.98 Other13.05 Hospice/BereavementBusiness13.06 Immunizations19.01 Auto Repair02.01 Business InfoFinancial Assistance/Support 13.07 Medical Equipment/Supplies19.02 Gas/Bus Ticket  (Not Legal)09.01 Budget Counseling"13.08 Nursing Home/Assisted Living19.03 Medical Transport02.02 Business Start-up09.02 Burial/Funeral Assistance13.09 Physical Health Care 19.98 Other Info09.03 Child Support13.10 Prenatal Care 02.98 Other09.04 Food Stamps13.11 Prescription Assistance09.06 Insurance!13.12 STD/Comm Disease Testing/TX20.01 Electric Caregiver09.07 Medicaid$13.13 Vision Care/Equipment/Supplies 20.02 Gas03.01 Adult Day Care09.08 Medicare 13.98 Other20.03 Telephone03.02 Child Day Care09.09 Rent/Mortgage Payment 20.04 Water03.03 Foster Care09.10 Social SecurityHousing Factors 20.98 Other03.04 Respite Care 09.11 SSI/SSD14.01 Group Home 03.98 Other 09.12 TANF14.02 Home Buying Program 09.13 WIC14.03 Home Repairs 09.14 Christmas Assistance14.04 Homemaker Service09.15 Thanksgiving Assistance!14.05 Low-Cost/Subsidized HousingCase Management09.16 Unemployment Compensation14.06 Maternity Housing 21.01 Disability Case Management 09.98 Other14.07 Moving Expense/Storage!21.02 Ex-Offender Case Management 14.08 Shelter21.03 Senior Case Management14.09 Transitional Housing 21.98 Other 10.01 Baby Food/Formula14.10 Yard Work/Handyman!10.02 Emergency Food/FS Recipient 14.98 Other10.03 Emergency Food/Not on FS04.01 Consumer Complaint10.05 Grocery Delivery04.02 Employment Complaint10.06 Home-Delivered Meals 15.02 IRN04.03 Interpreter/Translator10.07 Meal Sites15.03 Telephone/Address Request04.04 Tenant/Landlord Complaint10.08 Nutritional Counseling/Ed15.04 United Way Questions 04.98 Other 10.98 Other15.05 2-1-1 Info15.06 411 InfoDonation/Volunteer 15.98 Other05.01 Donation/Goods05.02 Donation/MoneyGoods05.03 Mandated Comm. Serv.11.01 Adult Clothing16.01 Adult Abuse/Neglect05.04 Volunteer Service Opp.11.02 Air Conditioner/Fan16.02 Child Abuse/Neglect 05.98 Other11.03 Appliances"16.03 Custody/Visitation/Paternity11.04 Baby/Children's Clothing16.04 Discrimination Issues11.05 Baby Supplies 16.05 Divorce06.01 Computer Training11.06 Computer Equipment16.06 Housing Legal Issue06.02 GED/Adult Basic Ed11.07 Furniture16.07 Legal Issue06.03 Job/Vocational Training 11.08 Household Supplies16.08 Victim's Assistance06.04 Life Skills11.09 School Supplies/Books16.09 Identification06.05 Literacy 11.98 Other16.10 Protective Order06.06 Loans/Scholarships 16.98 Other06.07 Research Government06.08 Tutoring/Mentoring12.01 City/County Govt InfoMental Health & Addictions06.09 Vocational Rehab12.02 Federal Govt Info$17.01 Addiction Counseling/Treatment06.10 ESL classes12.03 License/Certificate17.02 Counseling 06.98 Other12.04 State Govt Info17.03 Mental Health Treatment12.05 Tax/Other Form Assistance17.04 Parenting Info 12.98 Other17.05 Runaway Assistance07.01 Job Search/Placement17.06 Suicide Intervention07.02 Supported Employment17.07 Support Group 07.98 Other17.08 Telephone Reassurance 17.98 OtherF:\Everyone\Phonerm\Needs99 Updated 4/01crazy formatting in Word9 PROBLEMS/NEED CATEGORY STATISTICS/ Summary Page Date Run:06/10/2005 Report Period From0, :5/01/200 to:05/31/2005# Prior YTD totals calculated fro0$ m1, :/01/2005 Report Filter Conditions:3 City: All Ethnicity:All3 Geo Area:All Call Type:All: Sex: All Age: From: Al To:All! Additional Filter Selected:% None H Date Run: PROBLEMS/NEED CATEGORY STATISTICS Page 28 06/10/2005 Report period:05/01/200 to05/31/2005H Category Period Total Prior YTD Year To Date HOLIDAY ASSISTANCEG Holiday Food Basket 0 1 1G Holiday Assis. (Toys, Clothes) 0 1 1G Other Holiday Need 0 0 0H Sub Total 0 2 2 ABUSE / NEGLECTG Adult/Elder Abuse/Neglect Rptg 1 2 3G Child Abuse/Neglect Rptg 0 0 0G Spouse/Partner Abuse Srvcs 1 4 5G Other Abuse/Neglect Need 2 2 4H Sub Total 4 8 12 ADOPTIONG Adoption Services 1 1 2G Adoptee Info/Assistance 0 1 1G Other Adoption Need 0 0 0H Sub Total 1 2 3 GOODS, PERSONALG Coats for winter 0 19 19G Work Boots/Uniforms 3 5 8G School Clothing 0 22 22G Clothing-NOT school/coats/work 49 152 201G Baby/Children's Clothing 18 47 65G Diapers 3 6 9G Car Seats 4 10 14G School Supplies 7 6 13G Fan 0 1 1G Air Conditioner 4 1 5G Appliance 3 33 36G Furniture 32 140 172G Household Items, Linens/Dishes 9 83 92G Other Clothing/Personal Goods 3 32 35H Sub Total 135 557 692 BUSINESSG Info about Business/Indus 1 0 1G Child Care Business Startup 0 0 0G Other Business Need 0 0 0I Sub Total 1 0 1 H Date Run: PROBLEMS/NEED CATEGORY STATISTICS Page 3 CONSUMERG Consumer Complaints 1 2 3G Consumer Protection 0 1 1G Other Consumer Need 0 0 0H Sub Total 1 3 4 CHILDCARE / DAY CAREG Adult Day Care 0 0 0G Child Care 11 45 56G Respite Care 0 0 0G Friendly Visitor/Companion 0 0 0G Other Caregiver Need 0 1 1H Sub Total 11 46 57 DONATIONS / VOLUNTEER OPPORTUNvll First Call for Help-BCIR-HoCoFCFH-ACG Donation of Goods 7 28 35G Donation of Funds 0 1 1G Group Volunteer Opportunity 0 0 0G Individual Volunteer Opportun. 3 10 13G Other Donation/Volunteer Need 0 1 1< H Sub Total 10 40 50 EDUCATIONG Language Classes 0 1 1G Literacy/GED/Adult Education 1 7 8G Tutoring 1 0 1G Loans/Scholarships/Fin.Aid Inf 0 7 7G Other Educational Need 1 8 9H Sub Total 3 23 26 EMERGENCY / CRISISG Ambulance/Paramedics 0 0 0G Fire/Rescue 0 0 0G Law Enforcement (CPD/Sheriff) 0 0 0G Disaster, Natural or Man- 0 4 4G Victim Assis. (Emergency) 2 2 4G Suicide / Mental H. Intervtn 0 3 3G Runaway Assistance 0 0 0G Other Emergency Need 1 2 3H Sub Total 3 11 14 EMPLOYMENTG Vocational Rehabilitation Srvc 1 5 6G Job Search/Placement 18 35 53G Job Training 0 2 2G Unemployment Benefits 0 2 2G Supported/Sheltered Employment 0 0 0G Other Employment Need 1 2 3I Sub Total 20 46 66 H Date Run: PROBLEMS/NEED CATEGORY STATISTICS Page 4 ENVIRONMENTG Animal Control 1 0 1G InfestationControl/Lice/Vermin 0 0 0G Recycling 0 0 0G Other Environmental Need 0 3 3 FINANCIAL ASSISTANCEG Car Repair $$ 1 4 5G Public Benefits-TANF, SSI, etc 3 18 21G Gasoline $$ or Bus Tokens 4 18 22G Prescription Assistance 20 41 61G Rent, Deposit or Mortgage $$ 39 137 176G Utility, Deposit, Reconnect$$ 45 141 186G Childcare Expense 1 7 8G Other Financial Need 5 38 43H Sub Total 118 404 522 FOODG Formula 1 4 5G Meals on Wheels 2 10 12G Meal Sites 9 14 23G Food Stamps 2 20 22G Emergency Food 23 86 109G Other Food Need 1 2 3H Sub Total 38 136 174 GOVERNMENT / TAXES / IDG City/County Government Info 3 5 8G State Government Info 0 1 1G Federal Government Info 0 3 3G Immigration Information 0 1 1G Tax Info / Preparation 0 15 15G Licensing / Certificates 2 2 4G Identification / ID Card 0 3 3G Other Government Need 0 3 3H Sub Total 5 33 38 HEALTH / MEDICALG Dental Care Services 3 8 11G Eyeglasses / Vision Care 0 9 9G Hearing Aid 0 5 5G Medical / Health Info 4 11 15G Medical Care / Treatment 9 35 44H Health Insurance Info/Benefits 3 20 23 H Date Run: PROBLEMS/NEED CATEGORY STATISTICS Page 5G Medical Equipment / Supply 5 15 20G Home Health / Home Nurse 1 6 7G STD/Commun. Disease Test/Tx 1 0 1G Prenatal Care 2 2 4G Abortion Info / Services 0 0 0G Family Plan / Birth Control 0 0 0G Health Support Groups 1 2 3G Other Health/Medical Need 0 14 14H Sub Total 29 127 156 HOUSING FACTORSG Group Home/Supervised Living 0 0 0G Subsidized Housing 8 45 53G Housing List / Search 18 80 98G Tenant-Landlord Dispute/Issue 0 9 9G Transitional Housing 1 2 3G Shelter / Emergency Lodging 23 99 122G Home Buying Program 2 2 4G Wheelchair Ramp/Modification 1 1 2G Homeowner Repairs 0 5 5G Homemaker/Handyman 1 6 7G Furnace Repair /Heating System 0 7 7G Moving / Storage Assistance 3 5 8G Maternity Housing 0 2 2G Assisting Living/Nursing Home 0 1 1G Other Housing Need 2 8 10H Sub Total 59 272 331 LEGALG Legal Assistance/Represen 11 41 52G Discrimination Issues 1 0 1G Victim Services (non-emer) 0 1 1G Probation/Parole/Diversio 0 0 0G Court Services 0 1 1G Custody/Visitation/Paternity 0 3 3G Other Legal Need 0 2 2H Sub Total 12 48 60 MENTAL HEALTH / ADDICTIONSG Mental Health/Addiction Info 2 7 9G Psychiatric Treatment 0 4 4G Counseling / Therapy 8 12 20G Support Group, MH or Addict 0 12 12G Addiction Treatment 4 9 13G Telephone Reassurance 0 7 7G Other MH / Addiction Need 0 0 0I Sub Total 14 51 65 H Date Run: PROBLEMS/NEED CATEGORY STATISTICS Page 6 RECREATION / SOCIAL ORGG Social Clubs/Organizations 1 4 5G Recreation 2 0 2G Other Social/Recreation 1 0 1H Sub Total 4 4 8 TRANSLATION /INTERPRETINGG Sign Language 0 0 0G Language Translator < 1 2 3G Other Translation Need 1 0 1H Sub Total 2 2 4 TRANSPORTATIONG Mass Transit / Bus Ticket 4 12 16G Special/ Medical Transport 8 26 34G Automobile Purchase Assistance 1 12 13G Other Transportation Need 4 6 10H Sub Total 17 56 73 FAMILY / INDIV. SUPPORTSG Case Management 0 1 1G Parenting Skills / Classes 1 9 10G Mentor for Youth 0 1 1G Mentor for Adult 0 0 0G Money Mngmt/Budget Counseling 1 3 4G Individual Advocacy 0 5 5G Other Family / Indiv. Support 5 21 26H Sub Total 7 40 47 INFORMATIONG 211 Inquiry 3 14 17G Telephone/Address Request Only 123 455 578G Call for Staff 16 85 101G Info&Referral/Other County 2 16 18G Info&Referral/Other State 0 1 1G Voucher Registration Info 5 39 44G Childcare Technical Support 1 11 12G Holiday Registration Info 1 0 1G School Sup Registration Info 1 0 1G FCFH Information/Publications 6 25 31G Statistics 0 0 0G United Way questions/info 0 4 4H Other Information 6 54 60 H Date Run: PROBLEMS/NEED CATEGORY STATISTICS Page 7H Sub Total 164 704 868H Grand Total: 659 2618 3277' All Categories :000. CRISIS INTERVENTION Crisis Intervention / Talk 000.103010. ABUSE/NEGLECT Adult/Elder Abuse/Neglect 010.10Child Abuse/Neglect 010.15Spouse Abuse 010.20Victim's Assistance 010.30Domestic Abuse 010.40Sexual Abuse 010.50015. ACTIVE CALLER 020. ADOPTION030. AGENCY COALITIONS*040. ANIMALS Spay & Neuter Services 040.01Animal Control 040.02Missing Animals 040.03"Animal/Financial Assistance 040.04Animal Welfare 040.05045. BABY ITEMS Car Seat 045.01Baby Furniture 045.03Baby Items 045.041060. BUSINESS Info about Business/Industry 060.10Chambers of Commerce 060.15'070. CLOTHING Emergency Clothing 070.01Professional Clothing 070.02Maternity Clothing 070.04Baby Clothing 070.05Adolescent's Shoes 070.06Adult Shoes 070.12Adult Clothing 070.15Children's Shoes 070.16Children's Clothing 070.20(080. CONSUMER Consumer Complaints 080.10Consumer Protection 080.15.090. DAY CARE/CHILD CARE Adult Day Care 090.10Child Care 090.15095. DIRECTORY100. DONATIONS%110. EDUCATION Adult Education 110.10Education for Children 110.15/115. EMERGENCY SHELTER Emergency Shelter 115.01 120. EMERGENCIES Overdose 120.01Ambulance/Paramedics 120.10Fire/Rescue 120.15*120. EMERGENCIES Police/Sheriff/FHP 120.20$Disaster, Natural or Man-Made 120.25Emergency Room 120.30Hospital 120.33%Personal Crisis, Mental Health 120.35!Crisis Lines, other cities 120.400130. EMPLOYMENT Employment Descrimination 130.05Job Search/Placement 130.10Job Training 130.15Unemployment Insurance 130.20Job Safety 130.25Sheltered Employment 130.30 000. Referral+010. ABUSE/NEGLECT 010.10 Adult/Elder Abuse010.12 Adult/Elder Neglect 010.14 Adult Protective Services010.15 Child Abuse/Neglect010.20 Domestic Assault010.30 Elder Exploitation010.40 Victim Assault$015. ACTIVE CALLER 015.01 Assurannce.060. BUSINESS 060.10 Info about Business/Indus060.15 Chambers of Commerce,069. CAREGIVER PROGRAM 069.01 Grandparenting069.02 Support Groups069.03 Education069.04 Respite069.05 Caregiving069.06 Information069.07 Supplemental services069.08 Access to services069.33 Caregiving Tips070. CASE MANAGEMENT"075. CLOTHING 075.05 Baby Clothing075.10 Children's Clothing075.15 Diapers075.20 Maternity Clothing075.25 Other Clothing&080. CONSUMER 080.05 Consumer Advocacy080.10 Consumer Complaints080.15 Consumer Protection5090. DAY CARE/CHILD CARE 090.10 Adult Social Day Care090.12 Alzheimer's Day Care090.15 Child Care"095. DIRECTORY 095.20 Senior Guide097. CONVERSION WAIVER098. DIVERSION WAIVER%110. EDUCATION 110.10 Adult Education110.15 Education for Children110.20 Displaced Homemaker110.30 Senior Center Education110.35 Special Education%110.40 Vocational/Community Education110.45 Mature Driving Program&120. EMERGENCIES 120.05 Poison Control120.10 Ambulance/Paramedics120.15 Fire/Rescue120.20 Police/Sheriff/FHP 120.25 Disaster, Natural or Man-120.30 Emergency Room120.33 Hospital+130. EMPLOYMENT 130.10 Job Search/Placement130.15 Job Training130.20 Unemployment Insurance130.25 Job Safety130.30 Sheltered Employment130.40 Subsidized Employment!141. EQUIPMENT 141.00 Hearing aid141.01 Mobile 911#141.02 ERS/Personal Security System!141.03 Cancel ERS/Pers Sec System141.09 Adaptive devices141.12 Car Seats141.13 Glasses=150. FIN. ASSISTANCE & SUPPORT 150.01 Emergency Financial Aid 150.05 Burial Assistance/Funeral 150.07 Educational Financial Aid150.10 Welfare150.11 Utility, Gas150.12 Utility, Water150.13 Utility, Electric150.14 Utility, Telephone150.15 Rent, Financial Aid150.16 .150.18 Reverse Mortgage150.23 Child Support 150.25 Money Mgt./Budget Counsel150.26 Medication Costs150.27 Deposit150.30 Tax Preparation150.40 HUD Assistance"150.42 Financial Aid for Med. Care150.44 Gasoline150.45 SSI/Medicaid150.50 SSA/Medicare 150.55 Optional State Supplement150.57 Charity 150.58 Home Care for the Elderly 150.63 Public Assistance Advocat150.66 V.A. Benefits150.69 Investment150.72 Social Security155. Flu Shots'160. FOOD 160.00 Lifestream EXPRESS HDM&160. FOOD 160.01 Cancel LifeStream HDM160.02 LifeStream TITLE lll HDM160.05 Emergency Food160.10 Non-Emergency Food160.12 Farmers Market Voucher160.20 Meals on Wheels, non OAA160.21 Meals on Wheels, OAA"160.26 LifeStream Congregate Meals160.30 Food Stamps160.40 Nutrition Education160.42 Nutrition Counseling160.43 Food Pantry160.66 Formula/Baby Food160.99 Follow up call172. GANGS, RELATED PROBLEMS/180. GOVERNMENT/TAXES 180.09 Voting information180.10 Immigration/Refugees 180.15 Taxes180.16 Telephone Tax Refund180.17 Earned Income Tax Credit180.20 Licensing180.21 Marriage License180.25 Death Certificate180.40 City Government180.42 County Government180.44 State Government180.46 Federal Government180.48 Legislators185. GUARDIANSHIP/190. HANDICAPS 190.10 Visual Impairment/Blindne 190.15 Hearing Impairment/Deafne190.25 Physical Handicap190.30 Handicap Support Groups.200. HEALTH/MEDICAL 200.05 Alzheimer's Disease 200.10 Medical/Health Informatio200.15 Medical Care/Treatment 200.20 Medical Equipment/Supplie 200.25 Sexually Transmitted Dise 200.26 AIDS200.27 AIDS Testing Day200.30 Pregnancy200.33 Abortion200.38 Health Support Groups200.40 Health Insurance200.50 Physicians Referral 200.54 HMO200.55 HIV Infection200.56 Medical Services 200.58 Dental'200. HEALTH/MEDICAL 200.60 Primary Care200.63 V.A. Clinic200.66 Medical Alert< 200.69 Immunizations,205. HOLIDAY ASSISTANCE 205.05 Holiday Gifts205.10 Holiday Food205.15 Holiday Meals209. Hoosiers at Home$210. HOME HEALTH 210.10 Home Nursing210.12 Home Health Aide210.15 Homemaker210.18 Personal Care210.19 Hospice210.20 Companion210.22 Chore Service210.25 Rehabilitation210.26 Occupational Therapy210.27 Physical Therapy210.30 Respite Care210.35 Friendly Visitors210.36 Telephone Reassurance210.50 Home Hlth-Multiple Svcs210.55 Shopping Assistance*215. HOUSEHOLD/FURNITURE 215.05 Appliances215.08 Home Modifications 215.09 ramps215.10 Household Goods215.11 Home Repair215.15 Furniture-220. HOUSING 220.05 Housing Search Assistance220.10 Subsidized Housing 220.15 Out-of-Home Care Placemen 220.20 Out-of-Home Care, Non-Med 220.25 Out-of-Home Care, Medical220.35 Foster Care220.60 Hospice220.65 Life Care Community220.70 Rental Housing220.72 Shelter220.75 Home Repairs"220.76 Adaptive aids/modifications220.77 Lawn Service220.78 Assisted Living220.80 Live-in Roommate220.90 Housing Licensing221. Ice storm cleanup+225. INSURANCE 225.05 Insurance Information225.08 SPEND DOWN225.10 Nursing Home Insurance*225. INSURANCE 225.15 Insurance Assistance 225.16 SHIIP225.20 Supplemental Insurance225.25 Medicaid225.26 Medicaid Waiver 225.30 HMO+230. LEGAL 230.10 Legal Assistance/Represen230.13 Delinquency230.15 Discrimination230.20 Victim Services230.23 Custody 230.25 Probation/Parole/Diversio230.30 Court Services230.35 Gang Related230.50 Small Claims 230.52 Wills230.54 Landlord/Tenant230.60 Criminal Case230.62 Civil Case230.66 Pro Bono Lawyer.235. LifeStream 235.00 LS Assisted Living list 235.01 LS current client concern235.02 LS follow up call235.03 LS mini update235.04 LS Referral status235.05 LS Waiting list status235.06 LS new contact235.07 Moved see CAREGIVING235.08 LS Support Group list235.09 Moved see CAREGIVING235.10 LS Home Health Care list"235.11 LS Private Health Care list235.12 LS Prescription Med list235.14 LS Assessment tool235.15 LS Transfer Call235.20 Elder Care"235.36 Database Resource Questions235.38 211 Database Update"235.39 211 brochures to distribute235.66 LS Housing List236. Leaf Raking2237. MEDICAID WAIVER 237.01 Aged & Disabled Waiver237.11 Conversion Waiver237.21 Diversion Waiver237.31 Medically Fragile Child237.41 TBI Waiver"238. Medicare 238.01 Medicare info238.05 Drug discount card238.06 Medicare Part D238.07 Medicare phone number&239. 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